RESCHEDULING & CANCELLATIONS
Once your lesson is scheduled and noted on your registration for, this will be your lesson time every week (regardless of holidays or school system breaks) unless prior arrangements are made otherwise. In the event of cancellation with 24-hour notice, reasonable effort will be made to reschedule. The lesson must be rescheduled to occur within two weeks of the missed lesson according to the instructor’s available time. If this is not possible, the cancellation will simply be a missed lesson. Exceptions to the cancellation policy are not given for any reason – tuition pays for the reservation of a weekly lesson slot, not just the actual instruction that happens during that time. If a month includes a fifth lesson, the extra lesson is taught with no extra charge and is “banked” for use in case of cancellations by the student or on account of holidays. Beans & Strings will make note of banked lessons.
PAYMENT, REFUNDS & ANNUAL RESOURCE FEE
Tuition payment is due at the first lesson or by the 10th of the month (whichever is earliest) and is non-refundable. Tuition not paid by the 10th accrues a 10% fee; please include late fee when remitting late payment. Lessons that are cancelled and cannot be rescheduled will not be deducted from the following month’s tuition. Returned checks will be charged a $30 NSF fee. Tuition may be paid by check, cash or debit card. Tuition may be paid by credit card with an additional 5% processing fee. Beans & Strings collects an annual $30 resource fee for each student that covers his/her subscription to Studio 4 (online lesson application), cost of printed materials and awards. Beans & Strings instructors use Studio 4 in lieu of printed method books in order to customize lessons. The resource fee is due for new students with the first month’s tuition and with each year’s January tuition payment for existing students.
